The Advantages of Segmenting Customer Data with a CDP thumbnail

The Advantages of Segmenting Customer Data with a CDP

Published Nov 25, 21
5 min read


Modern businesses need a central location for Customer Data Platforms (CDPs). This is a critical tool. They provide an enhanced and more comprehensive picture of customers' needs they can use to improve marketing strategies and personalize customer experiences. CDPs also offer a range of capabilities, such as data governance, data quality along with data formatting, data segmentation, and data compliance to ensure that customer data is collected, stored and utilized in a secure and organized manner. A CDP lets companies engage with customers and put them at the heart of their marketing efforts. It is also possible to pull data from other APIs. This article will explore the benefits of CDPs in organizations. what is customer data platform

Understanding CDPs: A customer data platform (CDP) is a computer program which allows companies to gather data, store and manage customer data in a single area. This gives an exact and complete view of the client, which can be used to target marketing and personalised customer experience.

  1. Data Governance: One of the key advantages of a CDP is the ability to categorize, safeguard, and regulate information being incorporated. This can include profiling, division and cleansing on the data that is being incorporated. This ensures that the organization adheres to data laws and policies.

  2. Quality of Data: It is crucial that CDPs ensure that the data collected is high-quality. This includes making sure that the data is correctly entered and meets desired specifications for quality. This will reduce the need for storage, transformation and cleaning.

  3. Data formatting The CDP can also be used to make sure that data adheres to a specific format. This allows data types such as dates to be identified across customer data and ensures consistent and logical data entry. what are cdps

  4. Data Segmentation Data Segmentation CDP also allows for the segmentation of customer data in order to better understand various groups of customers. This allows you to test different groups against one another , and to get the right sample distribution.

  5. Compliance: The CDP helps organizations manage customer data in a way that is compliant. It lets you define the security of your policies and to categorize information in line with them. It is also possible to spot any violations of the policy when making decisions about marketing.

  6. Platform Selection: There is many CDPs to choose from, so it's vital to know your needs before choosing the one that is best for you. Consider features like data security and the capability of pulling data from different APIs. customer data support platform

  7. Put the customer at the Center: A CDP allows for the integration of actual-time customer information. This allows for immediate accuracy, precision, and unity that every marketing department requires to enhance operations and connect with customers.

  8. Chat, Billing, and More When you use the help of a CDP It's easy to understand the context you require for a good discussion, regardless of the previous chats or billing.

  9. CMOs and big-data: 61% of CMOs say they're not making use of enough big data, according to the CMO Council. A CDP could help overcome this issue by giving a 360 degree view of the client and allowing to make more efficient use of data to promote marketing and customer engagement.


With many different types of marketing technology out there every one generally with its own three-letter acronym you might wonder where CDPs come from. Even though CDPs are amongst today's most popular marketing tools, they're not an entirely new concept. Rather, they're the current step in the advancement of how online marketers manage consumer information and customer relationships (Cdp's).

For a lot of online marketers, the single greatest value of a CDP is its capability to segment audiences. With the abilities of a CDP, online marketers can see how a single client connects with their business's different brands, and determine opportunities for increased personalization and cross-selling. Of course, there's much more to a CDP than segmentation.

Beyond audience segmentation, there are three huge reasons your company may desire a CDP: suppression, customization, and insights. Among the most intriguing things marketers can do with data is identify consumers to not target. This is called suppression, and it's part of providing genuinely tailored consumer journeys (Customer Data Management Platform). When a client's merged profile in your CDP includes their marketing and purchase data, you can reduce advertisements to clients who've currently made a purchase.

With a view of every client's marketing interactions connected to ecommerce information, site visits, and more, everybody throughout marketing, sales, service, and all your other teams has the opportunity to comprehend more about each client and provide more personalized, appropriate engagement. CDPs can help marketers resolve the origin of many of their most significant daily marketing issues (Cdp Data).

When your information is disconnected, it's harder to understand your customers and create meaningful connections with them. As the variety of data sources utilized by marketers continues to increase, it's more crucial than ever to have a CDP as a single source of fact to bring it all together.

An engagement CDP utilizes customer data to power real-time personalization and engagement for customers on digital platforms, such as sites and mobile apps. Insights CDPs and engagement CDPs comprise the majority of the CDP market today. Very few CDPs consist of both of these functions similarly. To select a CDP, your company's stakeholders should consider whether an insights CDP or an engagement CDP would be best for your requirements, and research the couple of CDP alternatives that include both. Customer Data Management Platform.

Redpoint Global